# Check Connection Between Phone and VX360

### Connectivity Widget

**The VX360 app on your phone is essential for using your VX360 device** and earning rewards. It works as your command center, deciding when footage should be collected and managing critical metadata exchanges with your device.

**The Connectivity Widget** on the Home screen shows the connection status between your phone and your VX360 device. It ensures seamless communication so you can drive, collect footage, and earn rewards without interruption.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdFWnP9HknWOcFPxkqrGGi6PkMnr4m_NJtg9b6GfmaBqmUZpG5qJqdMMoF6hTooJNa1V0sgjsdZ26_bdfY8qE9ApokJyl9hgrHfp3ddKfx0JNTvDcPg3AyrH5AMe6lfsNjCEn93Gg?key=D9xjIAp7MYcKrXVeYCUQ-HFa" alt=""><figcaption></figcaption></figure>

### Check Connectivity Status

The Connectivity Widget displays three possible states:

<figure><img src="https://1927683163-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaXd9ThTqYgNAhZZJ94mN%2Fuploads%2FmoJR1hfGLh6j3wP1QryG%2FStatus%20widgets.png?alt=media&#x26;token=9decdbc0-9c99-44a9-a906-50c664bd841e" alt=""><figcaption></figcaption></figure>

* **Loading:** The system is checking the connection status. Please wait a few seconds while it updates.
* **Active:** Your phone is connected to your VX360 device. You’re ready to drive, collect footage, earn rewards, and manage your device settings.
* **Inactive:** Your phone is not currently connected to your VX360 device.

  While you won’t earn rewards or be able to manage device settings during this time, your device can still upload any pending footage to the Cloud, and you can continue to access your footage via the app.

### To stay connected to your device

* [ ] Ensure Bluetooth is enabled on your phone.
* [ ] Verify that GPS is turned on.
* [ ] Make sure your phone has an active internet connection while driving  (Wi-Fi or mobile data).
* [ ] Keep your phone within 2 meters of your powered VX360 device.


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