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  • Introduction
    • What’s in the Box?
    • Compatibility & Requirements
    • How to Get Early Access to VX360 App
    • Quick Start Guide
  • Detailed Setup Guide
    • VX360 App Installation
    • App Permissions
    • Pre-onboarding Checklist
    • Link your Tesla Account
    • Plug your VX360 to your Tesla or at Home
    • Pair VX360 With Your App
    • Setup Your Wi-Fi
    • Consent to Data Backup, Sharing & Rewards
    • Device Update
    • Final Checklist Before Driving
    • Switch Phone or Driver
  • Check Connection Between Phone and VX360
  • Your Footage
    • Collecting Footage
    • Uploading Footage
    • Accessing Footage
  • VX360 Economy
    • Drive, Collect, and Upload VX360 Clips to Earn Points
    • Climb Tiers to Earn Monthly NATIX and GEMs Rewards
    • Maximize Your VX360 Rewards: Tips & Tricks
    • Withdraw Your NATIX and Stake $NATIX
  • Device Settings
    • Save or Remove a Wi-Fi
    • Reset Your Device
    • Update Your VX360 Device
  • Data Privacy
    • How is Your Footage Used?
    • How is Your Footage Anonymized?
    • Sensitive Areas & Personal Locations
    • Legal Use of Dashcam
  • Troubleshooting
    • My VX360 is not collecting any footage
    • My Connectivity Widget Stays Inactive
    • My Footage is Not Uploading to The Cloud
    • I Can't Connect My Device to a Wi-Fi
    • I’m Earning Little to No Points
    • I Can't Login to VX360
    • I Want to Change the Car Linked to My VX360
  • Legal, Safety & Compliance Information
    • General Safety Warnings
    • Vulnerability Disclosure Policy
    • Security Support Period
    • Intended Use and Limitations
    • Limitation of Liability
    • Warranty Disclaimer
    • Environmental and Recycling Notices
    • Regulatory Compliance Statements
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  • Connectivity Widget
  • Check Connectivity Status
  • To stay connected to your device
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Check Connection Between Phone and VX360

PreviousSwitch Phone or DriverNextYour Footage

Last updated 25 days ago

Connectivity Widget

The VX360 app on your phone is essential for using your VX360 device and earning rewards. It works as your command center, deciding when footage should be collected and managing critical metadata exchanges with your device.

The Connectivity Widget on the Home screen shows the connection status between your phone and your VX360 device. It ensures seamless communication so you can drive, collect footage, and earn rewards without interruption.

Check Connectivity Status

The Connectivity Widget displays three possible states:

  • Loading: The system is checking the connection status. Please wait a few seconds while it updates.

  • Active: Your phone is connected to your VX360 device. You’re ready to drive, collect footage, earn rewards, and manage your device settings.

  • Inactive: Your phone is not currently connected to your VX360 device.

    While you won’t earn rewards or be able to manage device settings during this time, your device can still upload any pending footage to the Cloud, and you can continue to access your footage via the app.

To stay connected to your device