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  • Introduction
    • What’s in the Box?
    • Compatibility & Requirements
    • How to Get Early Access to VX360 App
    • Quick Start Guide
  • Detailed Setup Guide
    • VX360 App Installation
    • App Permissions
    • Pre-onboarding Checklist
    • Link your Tesla Account
    • Plug your VX360 to your Tesla or at Home
    • Pair VX360 With Your App
    • Setup Your Wi-Fi
    • Consent to Data Backup, Sharing & Rewards
    • Device Update
    • Final Checklist Before Driving
    • Switch Phone or Driver
  • Check Connection Between Phone and VX360
  • Your Footage
    • Collecting Footage
    • Uploading Footage
    • Accessing Footage
  • VX360 Economy
    • Drive, Collect, and Upload VX360 Clips to Earn Points
    • Climb Tiers to Earn Monthly NATIX and GEMs Rewards
    • Maximize Your VX360 Rewards: Tips & Tricks
    • Withdraw Your NATIX and Stake $NATIX
  • Device Settings
    • Save or Remove a Wi-Fi
    • Reset Your Device
    • Update Your VX360 Device
  • Data Privacy
    • How is Your Footage Used?
    • How is Your Footage Anonymized?
    • Sensitive Areas & Personal Locations
    • Legal Use of Dashcam
  • Troubleshooting
    • My VX360 is not collecting any footage
    • My Connectivity Widget Stays Inactive
    • My Footage is Not Uploading to The Cloud
    • I Can't Connect My Device to a Wi-Fi
    • I’m Earning Little to No Points
    • I Can't Login to VX360
    • I Want to Change the Car Linked to My VX360
  • Legal, Safety & Compliance Information
    • General Safety Warnings
    • Vulnerability Disclosure Policy
    • Security Support Period
    • Intended Use and Limitations
    • Limitation of Liability
    • Warranty Disclaimer
    • Environmental and Recycling Notices
    • Regulatory Compliance Statements
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  1. Device Settings

Update Your VX360 Device

PreviousReset Your DeviceNextData Privacy

Last updated 10 days ago

To ensure your VX360 device functions as intended, it’s essential that it is running the latest software version. Regular updates provide important performance improvements and bug fixes, and many issues can be resolved simply by making sure your device is up to date.

Important: you need to be nearby your device to update it. Changes will be reflected after 1 hour. Device automatically updates when it's connected to Wi-Fi. Only use manual updates for troubleshooting.

Before starting any troubleshooting steps, always begin by updating your device:

• You need to be close to your device and in range of a saved Wi-Fi to update your Device

• Go to Device Settings > Update Device and manually trigger an update.

• Keep the app open and in the foreground during the process. The process can take 5-10 minutes

• Note: The update completes in a few minutes but takes 10–15 minutes to take full effect.

• After 10-15 minutes, logout and login while being close to your device.