# Update Your VX360 Device

To ensure your VX360 device functions as intended, it’s essential that it is running the latest software version. Regular updates provide important performance improvements and bug fixes, and many issues can be resolved simply by making sure your device is up to date.

<mark style="color:red;">**Important:**</mark> you need to be nearby your device to update it. Changes will be reflected after 1 hour.  Device automatically updates when it's connected to Wi-Fi. Only use manual updates for troubleshooting.

**Before starting any troubleshooting steps, always begin by updating your device:**

• **You need to be close to your device and in range of a saved Wi-Fi to update your Device**

• Go to **Device Settings > Update Device** and manually trigger an update.

• Keep the app open and in the foreground during the process. The process can take 5-10 minutes

• Note: The update completes in a few minutes but takes 10–15 minutes to take full effect.

• After 10-15 minutes, logout and login while being close to your device.

<figure><img src="/files/imBeIJKFTvrGtFuMuEEC" alt=""><figcaption></figcaption></figure>


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