Welcome to VX360!

This user manual will guide you through the setup and essential knowledge needed to unlock the power of your VX360 device and its companion app.

VX360 enables Tesla owners to seamlessly access their vehicle’s built-in 360° camera system, securely backup and access dashcam footage from the cloud, and earn rewards for sharing driving data that contributes to improving maps and autonomous driving applications.

• VX360 is compatible with all Tesla models (2021 and later).

• Currently, the VX360 device is limited to use with the original Tesla account and car it was configured with. Later updates will allow additional drivers to be added to the same VX360 device.

• To use VX360, ensure you have the NATIX Companion App installed on your phone with internet access, Bluetooth, and GPS enabled.

• The app must be logged in and running (or operating in the background) to ensure seamless communication with your VX360 device while driving.

• A VX360 Device – Features 256GB of storage with Wi-Fi, Bluetooth, and integrated GPS to unlock the full potential of your Tesla’s built-in camera by retrieving footage and capturing driving data while enabling you to earn rewards.

• A USB-A to Micro USB-B Connecting Cable - Used to power your device and connect it to your car.

• Cloud Storage – Every VX360 comes with access to a Cloud with 3TB storage. Footage can be saved for up to 1 month, after which it is automatically deleted.

This guide provides step-by-step instructions to help you configure your VX360 device from start to finish. If you’re looking for more than just a quick overview—this is the place.

Follow along to ensure everything is set up correctly. By the end of this guide, you’ll be ready to hit the road and start earning rewards with VX360 in a few minutes!

VX360 and its Companion App are dedicated to building better maps, powering autonomous driving, and promoting smart city applications. Designed with privacy as a fundamental principle, our technology ensures that personal data remains secure and never becomes a commodity. By prioritizing anonymity and data protection, we empower communities with cutting-edge solutions while safeguarding user trust.

You can learn more about our Privacy Policy here.

VX360 requires your permission to access your Tesla vehicle data (such as car model, speed, and gear position) in order to optimize when the device collects footage and to enrich the recorded clips with additional context.

Security Note: VX360 does not store your Tesla credentials.

• Sign in to your Tesla account to allow VX360 to retrieve vehicle data.

All footage uploaded to the cloud is anonymized with computer-vision algorithms to remove any personally identifiable information, such as license plates and faces.

This section explains everything you need to know about how VX360 handles your footage—from the moment it’s collected to how it’s uploaded and accessed later in the app!

Explore each subpage to understand how footage is automatically collected during your drives, securely uploaded when you’re connected to Wi-Fi, and made available for viewing and download at any time from your Cloud storage.

Your VX360 device only works with the car it was originally configured for.

Want to link it to a new car? No problem! You’ll just need to reset the device.

Follow the instructions here to reset your VX360.

NATIX GmbH provides a limited warranty for the VX360, covering defects in material and workmanship under normal use.

Warranty Duration and Terms

The terms, coverage period, exclusions, and claim procedures are defined in the official NATIX Warranty Policy, which is available at:

https://shop.natix.network/policies/refund-policy

For warranty claims or support, please contact us at: [email protected]

Running into issues with your VX360 device or app? This section covers the most common problems and how to solve them.

Whether you’re dealing with connection errors, missing footage, or app behavior, you’ll find step-by-step guidance to get back on track quickly.

If you still have an issue, please contact our customer support.

At NATIX GmbH, we prioritize the security and reliability of our products. We recognize the essential role that our user community plays in identifying potential vulnerabilities. To facilitate responsible disclosure and continuous improvement, we have established the following Vulnerability Disclosure Policy:

Reporting Contact Information

If you identify a potential security vulnerability in our products, please report it to us via email at: [email protected]

Acknowledgment Timelines

We commit to acknowledging receipt of reported vulnerabilities within 5 business days of submission.

Status Updates

We will provide periodic updates on the status of our investigation and resolution process at reasonable intervals until the issue is resolved or otherwise closed.

Timely Action on Disclosed Vulnerabilities

We are committed to addressing reported vulnerabilities promptly to mitigate potential risks to our users.

Continuous Monitoring and Rectification

We continually monitor for, identify, and rectify security vulnerabilities within our products and services throughout their defined support period.

VX360 Clips are never recorded in sensitive areas such as military facilities, hospitals, or government buildings.

Additionally, any individual can request to block the collection of VX360 Clips near their residence for all users by submitting a request through [this form].

Note: An upcoming app update will introduce a feature allowing users to define specific geographic areas, ensuring that their device automatically avoids collecting VX360 Clips within those areas.

Customize how your device operates to match your preferences. This section guides you through the key device settings available, including saving new Wi-Fi and Reset Your Device.

Important note: to change your device settings, you need to connected to your Device, make sure your Connectivity Widget is Active before changing any settings!

More device settings will come later to ensure your VX360 fits into your daily routine!

NATIX GmbH shall not be liable for any direct, indirect, incidental, special, or consequential damages—including but not limited to loss of revenue, profit, data, or use—arising out of the operation, use, or inability to use the VX360, even if NATIX GmbH was advised of the possibility of such damages.

It is the user’s responsibility to ensure compliance with applicable laws, including but not limited to data protection and road safety regulations.

The moment you’ve been waiting for has finally come. The VX360 Companion App is now available on iOS and Android for all users!

Important: Only download the app if you have received your VX360 device!

Instructions for iOS Users

1. Open this link and download the app on your iPhone.

If you have previously used the TestFlight beta version:

1. Uninstall your TestFlight beta version.

2. Download the official app

3. The old app via TestFlight will stop working on August 11, 2025, so please download the new version within before that to ensure seamless transition.

Instructions for Android Users

1. Open thisand download the app on your Android

The VX360 app serves as the command center for your device. To start communicating with your VX360, you must first pair it—this ensures that only you can access and control it.

On the Select Your Device onboarding step:

• Select your VX360 device

• If not detected:

  • Ensure your device has been plugged in for at least 30 seconds.

  • Verify Bluetooth is enabled on your phone.

  • Tap Refresh.

You’re almost there! To ensure your device runs the latest OS, a firmware update is required.

Please stay in the app while the device is updating. Leaving the app may interrupt the update process.

• You need to be close to your device and in range of a saved Wi-Fi to update your Device

• Keep the VX360 app open in the foreground while the update is in progress.

• If the device update fails, tap on the “Skip” button. the device will automatically update again later.

We need your consent to collect driving data and metadata using VX360.

This allows us to store your footage in the cloud and activate your driving rewards.

Tap on the "Accept" button to continue.

If you have any issues to connect your VX360 to your Wi-Fi:

• Make sure you are nearby your VX360.

• Make sure you have selected a 2.4 GHz Wi-Fi network (5 GHz networks are not supported).

• Check that your Wi-Fi security settings are not set to WPA3.

• Ensure Location Permission have been set to "Always" for the VX360 app. More information

• iOS users: Confirm your phone is connected to the correct Wi-Fi network.

• Double-check that you’ve entered the correct Wi-Fi password.

• Tap on Refresh button and try again to connect to your Wi-Fi. Trying multiple times sometimes work.

If you still have an issue, please contact our .

With the VX360 App, you earn monthly NATIX rewards. Your in-app NATIX can be withdrawn at a 1:1 ratio for on-chain $NATIX, the official cryptocurrency of NATIX Network!

• To withdraw your NATIX: Go to the Home screen, tap the wallet icon in the top right, then select Withdraw.

• Stake your $NATIX on our to earn staking rewards with an APY of up to 30%.

Congratulations! You are about to start your VX360 device setup! In a few minutes you will be able to start driving and earn rewards!

Before starting the setup process, ensure that:

• You are within range of a stable Wi-Fi and power source whether at home/office or in your car.

• Bluetooth is enabled on your phone.

To maximize your rewards, collect more VX360 clips to earn points and reach higher tiers, unlocking greater monthly NATIX and GEM rewards!

• Connectivity Widget must be

• Maintain Speed: To ensure your footage is clear and eligible for earnings, you must drive between 2 and 80 km/h. If you have more than 20 GB of pending uploads, the required speed range changes to 5–50 km/h. These thresholds are flexible and may be adjusted in the future based on data quality requirements.

VX360 Companion App requires Location and Bluetooth permissions for:

• Detecting and configuring Wi-Fi for automatic footage upload.

• Sending and receiving data from your VX360 device.

• Collecting GPS data to maximize accuracy and rewards.

How to Grant Permissions:

• VX360 Clips are exclusively used to enhance map building and autonomous driving technology. These clips are recorded only while you’re driving—never when your vehicle is parked.

• Any metadata collected from your phone while driving (such as GPS and timestamps) is solely attached to VX360 Clips to enrich the data, ensuring more accurate and useful insights, they are not associated with your personal information.

• Sentry footage is never shared with third parties. It is securely stored in the cloud solely for your access.

The VX360 system rewards you for contributing valuable dashcam footage while driving. It’s simple: the more you drive and upload VX360 clips, the more you earn rewards!

• Every time you drive with your VX360 device plugged into your Tesla, VX360 clips are automatically collected.

• For each valuable VX360 clip you upload, you’ll earn points.

• Throughout the month, your Tier increases based on your Points balance.

Connectivity Widget

The VX360 app on your phone is essential for using your VX360 device and earning rewards. It works as your command center, deciding when footage should be collected and managing critical metadata exchanges with your device.

The Connectivity Widget on the Home screen shows the connection status between your phone and your VX360 device. It ensures seamless communication so you can drive, collect footage, and earn rewards without interruption.

NATIX VX360 is supported with regular security updates, vulnerability patches, and backend maintenance for a minimum of 3 years from the date of manufacture.The official end-of-support date for each product batch will be listed in our Help Center at: before the shipping of the product starts.

• Uploading footage doesn’t require your phone to be nearby.

• The VX360 device will automatically start uploading whenever your car is parked and the device is within range of a saved Wi-Fi network.

• The app UI may take some time to reflect the upload status—leave the device plugged in and check the app again after 1–2 hours.

Your VX360 device is set up—you’re ready to drive and start earning!

Before you hit the road and begin mapping, let’s make sure everything’s fully operational.

• Plug VX360 into your Tesla’s glovebox USB port

• Enable Bluetooth, GPS, and Internet on your phone.

• Enable Dashcam by touching Controls > Safety > Dashcam > Manual or Auto on your Tesla Dashboard.

Access Footage from Your Device's Local Storage

• After driving, your Dashcam and Sentry footage will be available on your device’s local storage.

• You can access them by plugging your VX360 device into a computer via the USB port.

To ensure your VX360 device functions as intended, it’s essential that it is running the latest software version. Regular updates provide important performance improvements and bug fixes, and many issues can be resolved simply by making sure your device is up to date.

Important: you need to be nearby your device to update it. Changes will be reflected after 1 hour. Device automatically updates when it's connected to Wi-Fi. Only use manual updates for troubleshooting.

Before starting any troubleshooting steps, always begin by updating your device:

• You need to be close to your device and in range of a saved Wi-Fi to update your Device

• Go to Device Settings > Update Device and manually trigger an update.

• Keep the app open and in the foreground during the process. The process can take 5-10 minutes

• Note: The update completes in a few minutes but takes 10–15 minutes to take full effect.

• After 10-15 minutes, logout and login while being close to your device.

The NATIX VX360 is intended solely for data collection in mobile or automotive environments. It captures visual and inertial sensor data for applications such as mapping, navigation, and environmental understanding.

Any other use—including surveillance of private property without explicit consent, integration into safety-critical systems without formal validation, or modification of hardware or firmware—is considered improper. Such use voids all warranties and may violate local or international laws.

As the VX360 may process data that may constitute personal data under certain jurisdictions, data subjects must be informed when their data is collected. To support this requirement, NATIX GmbH provides placards that must be displayed on the vehicle during use of the VX360 device.

You can download the placards and instructions .

• Ensure you have register an account on VX360. Drive& app users must create a separate account: Drive& app and the VX360 App are two separate applications. You can reuse the same email but you'll have to create a new account.

• If you’re still unable to log in, try using the “Forgot Password” feature.

Important Safety Instructions

Please read and follow these instructions carefully before using the NATIX VX360. Failure to do so may result in serious injury, electrical shock, fire, or damage to the device.

• Do not expose the device to water, moisture, direct sunlight, or high temperatures.

• Keep the device away from heat sources and avoid mechanical shocks.

• Do not disassemble, modify, or repair the device yourself.

• Only use original NATIX accessories and charging equipment.

• Ensure the device does not obstruct the driver's view or interfere with airbag deployment zones.

• Keep the device and its components out of reach of children.

Do not dispose of this device with household waste. The VX360 is classified as electronic waste under the European Union’s WEEE Directive (2012/19/EU) and should be returned to a designated collection point for recycling.

The VX360 complies with the RoHS Directive (2011/65/EU).

Please consult your local electronic waste regulations to ensure proper disposal.

Your VX360 device can connect to up to 10 different Wi-Fi, to ensure you can upload footage from wherever you park your car!

Important: you need to be nearby your device to save or remove a Wi-Fi. Changes will be reflected after 1 hour.

To Add a New Wi-Fi:

• Open the Side menu

• Tap on Device Settings

• Tap on Configure Wi-Fi

• Select your Wi-Fi network in the Connect to new Wi-Fi section:

  • Use a stable and fast Wi-Fi connection for optimal performance.

  • VX360 is only compatible with 2.4 GHz Wi-Fi networks.

  • iOS users: Due to system restrictions, you can only select the Wi-Fi your phone is currently connected to. To choose a different network, first connect your phone to the desired Wi-Fi in your device settings.

• Enter your Wi-Fi password: If you don’t remember it, you can copy and paste it from your phone’s settings.

If you have any issues to connect to your Wi-Fi:

• Make sure you have selected a 2.4 GHz Wi-Fi network (5 GHz networks are not supported).

• Check that your Wi-Fi security settings are not set to WPA3.

• Ensure Location Permission have been set to "Always" for the VX360 app. More information

• iOS users: Confirm your phone is connected to the correct Wi-Fi network.

To Remove a Saved Wi-Fi

Removing a saved Wi-Fi can be useful if you've hit the 10 saved Wi-Fi limit or if you want to change the saved password of a saved Wi-Fi.

• Tap on the "bin" icon next to the Saved Wi-Fi

• Confirm your choice by tapping on "Forget Network"

Your VX360 device is now paired with the app!

Next, connect it to your first Wi-Fi network. This network will be used to automatically upload footage to the Cloud whenever your device is in range.

You’ll be able to add up to 10 Wi-Fi networks later.

• Select your Wi-Fi network in the app:

  • Use a stable and fast Wi-Fi connection for optimal performance.

  • VX360 is only compatible with 2.4 GHz Wi-Fi networks.

  • iOS users: Due to system restrictions, you can only select the Wi-Fi your phone is currently connected to. To choose a different network, first connect your phone to the desired Wi-Fi in your device settings.

• Enter your Wi-Fi password: If you don’t remember it, you can copy and paste it from your phone’s settings.

If you have any issues to connect to your Wi-Fi:

• Make sure you have selected a 2.4 GHz Wi-Fi network (5 GHz networks are not supported).

• Check that your Wi-Fi security settings are not set to WPA3.

• Ensure Location Permission have been set to "Always" for the VX360 app.

• iOS users: Confirm your phone is connected to the correct Wi-Fi network.

Points contribute to Tier progression. A fixed amount of NATIX & GEMs rewards is distributed at the end of each month depending on your Tier.

• Users collect and upload VX360 Clips to contribute to improving mapmaking and autonomous driving applications.

• VX360 clips are only collected under the following conditions:

  • Connectivity Widget must be

  • Maintain Speed: To ensure your footage is clear and eligible for earnings, you must drive between 2 and 80 km/h. If you have more than 20 GB of pending uploads, the required speed range changes to 5–50 km/h.

  • Drive during Daytime: You need to drive between 05:00 and 22:00 to be eligible for rewards, as this timeframe ensures the collection of high-quality clear footage.

  • Keep your phone in a stable position while driving—place it on the center console/charging pad or use a phone mount. Avoid keeping it in your pants, bag, or jacket.

  • Make sure the VX360 App is running (or in the background) to maintain proper communication with your VX360 device while driving.

• Each uploaded VX360 Clip undergoes a verification process that can take up to 48 hours to check the collected data's quality, freshness, and authenticity. Once the verification process is completed, you will earn Points. Currently there is no deadline limiting how fast VX360 clips have to be uploaded and no related bonus points. However in future we may add a bonus for fast uploading. Fresh data is more valuable for the network!

• Depending on your point balance, you will qualify for a Tier!

• Your Tier determines your fixed monthly NATIX and GEMs rewards

• At the end of the month, your point balance resets, and everyone starts again from Tier 1!

To set up your VX360, plug it into your Tesla’s glovebox USB port, a USB charger at home, or directly into your computer and wait 30 seconds for the device to boot.

1. Tesla's Glovebox:

If you plugged your device into your Tesla’s glovebox USB port, a dashcam icon should appear on your screen with a grey or red dot. More information here.

If the dashcam icon doesn’t turn grey or red: unplug and reconnect the VX360. If the issue persists, try using a different cable.

If an alert appears on the top right of your Tesla dashboard asking you to unplug and replug the VX360 device ""Re-insert USB into glovebox for higher speed" ", you can safely ignore it.

Your VX360 device will continue to function normally even if this message appears.

2. At Home with a usb charger or into your computer:

3. Where to plug your VX360 device:

Depending on the task, your VX360 should be plugged into either your Tesla or a power source at home:

• Collecting Footage: To collect footage, plug your VX360 into your Tesla while driving.

• Configuring the Device: You can configure your VX360 by connecting it to your Tesla or to any 5V power source at home.

• Uploading Footage: To upload footage, keep your VX360 plugged into your Tesla if it’s within range of a saved Wi-Fi network, or connect it to a power source near your home Wi-Fi router.

Located on the Home Screen, the connectivity widget helps you monitor the connection status between your phone and the VX360 device, ensuring seamless footage collection.

Note: An inactive status isn’t necessarily a problem—it simply means your phone isn’t currently connected to your VX360. You can still upload any pending footage.

However, if you want to start driving and collecting footage for rewards, your connectivity widget must be active.

• Ensure your VX360 app is updated to the latest version.

• Update your VX360 device to the latest version.

• Make sure you’re using the same phone you used to set up your VX360 device. If not, it must be a phone on the same platform (Android or iOS).

• Ensure Bluetooth is enabled on your phone.

• Verify that GPS is turned on.

• Check that all required have been granted.

• Make sure your phone has an active internet connection while driving (Wi-Fi or mobile data).

• Keep your phone within 2 meters of your powered VX360 device.

• If the connectivity widget shows “reconnecting” while you’re driving, don’t worry—this is normal Bluetooth behavior and won’t affect your rewards.

If you still have an issue, please contact our .

NATIX and GEMs fuel the app economy.

At the end of each month, you’ll earn NATIX and GEMs based on your final Tier — which is determined by the total Points you’ve collected. The more Points you earn, the higher your Tier, and the greater your rewards!

• Use GEMs to redeem vouchers, raffle tickets, and exclusive Marketplace products.

• In-app NATIX, on the other hand, can be exchanged at a 1:1 ratio with our official on-chain token, $NATIX.

  You can securely stake your $NATIX on our staking platform to earn more $NATIX rewards with up to 30% APY!

CE Declaration (European Union)

This product complies with the following EU directives:

• RED – Radio Equipment Directive 2014/53/EU

• RoHS Directive 2011/65/EU (and amendment 2015/863/EU)

• General Product Safety Directive 2001/95/EC

• REACH Regulation (EC) No 1907/2006

• WEEE Directive 2012/19/EU

A copy of the EU Declaration of Conformity is available here:

This product bears the CE marking.

UKCA Declaration (United Kingdom)

• The Radio Equipment Regulations 2017

• The Electromagnetic Compatibility Regulations 2016

• The Electrical Equipment (Safety) Regulations 2016

• The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012

A copy of the UK Declaration of Conformity is available here:

This product bears the UKCA marking.

FCC Statement (United States)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Warning: Changes or modifications not expressly approved by NATIX GmbH could void the user's authority to operate this equipment.

• Ensure your Connectivity Widget is Active while driving. Check this article.

• Ensure you are uploading footage after driving. Check this article.

• Update your VX360 device to the latest version.

• Make sure all required App permissions have been granted: Location, Bluetooth, Data / Battery usage.

• Drive in good visibility conditions—avoid nighttime, sun glare, heavy snow/rain, or fog.

• Ensure your cameras are clean and not obstructed.

• Maintain Speed: To ensure your footage is clear and eligible for earnings, you must drive between 2 and 80 km/h. If you have more than 20 GB of pending uploads, the required speed range changes to 5–50 km/h.

• Drive during Daytime: You need to drive between 05:00 and 22:00 to be eligible for rewards, as this timeframe ensures the collection of high-quality clear footage.

• Keep your phone in a stable position while driving—place it on the center console/charging pad or use a phone mount. Avoid keeping it in your pants, bag, or jacket.

• Make sure the VX360 App is running (or in the background) to maintain proper communication with your VX360 device while driving.

• Upload VX360 clips within 24 hours of collection to maximize rewards.

• Wait up to 48 hours for the clips to be verified after they have been uploaded.

If you still have an issue, please contact our .

This Quick Start Guide is designed to help you get up and running as quickly as possible.

Whether you’re setting things up for the first time or just need a refresher, you’ll find the essential steps here to start using your VX360 right away.

For more detailed instructions to configure your device, visit the

Follow the steps below, and you’ll be up and running in no time!

• Ensure you're in range of a stable Wi-Fi connection and nearby a power source whether at home/office or in your car.

• To collect VX360 clips, your phone must be in the car and remain stable while driving.

• The app needs to be in the background or foreground to increase earnings from VX360 clips collection.

• Only plug your VX360 device into the Tesla you originally configured it with.

Want to let another driver use your VX360 device and continue collecting footage and earning rewards with your Tesla? Or you simply want to switch phone? No problem!

Your VX360 device supports one phone connection at a time, so here’s what you need to know if you want to switch phone or enable an other person to use your VX360.

Prerequisite:

• The VX360 app must be installed on the new phone.

• Uploading footage doesn’t require your phone to be nearby.

• The app UI may take some time to reflect the upload status—leave the device plugged in and check the app again after 1–2 hours.

• The VX360 device will automatically start uploading whenever your car is parked and the device is within range of a saved Wi-Fi network.

• To collect VX360 clips, your phone must be in the car and remain stable while driving.

• The app needs to be in the background or foreground to increase earnings from VX360 clips collection.

• Only plug your VX360 device into the Tesla you originally configured it with.

• Collection of Dashcam and Sentry footage don't require your phone to be in the car with your device.

• Place your phone on the Tesla charging pad or a phone mount. The app UI may take some time to update—just keep your phone stable during the drive, and the UI will refresh few minutes after you’re parked and display "Pending Footage".

• While you’re driving or when your car is parked with Sentry Mode enabled, your VX360 should be collecting footage.

To troubleshoot, it’s important to distinguish whether the device isn’t collecting footage or isn’t uploading footage.

• If you see the ‘Pending Upload’ widget on the home screen, your VX360 is collecting footage. However, if it stays in this status even when connected to Wi-Fi — you should have a look to troubleshoot!

If you keep seeing the “Start Collecting” widget, your VX360 isn’t collecting any footage—you’re in the right place to troubleshoot!

Troubleshooting Checklist:

• Ensure your VX360 App is updated to the latest version.

• Check Your Connectivity Status: it should be "active" while you are in your car. If it stays "inactive" when you're in your car, please go

Verify your VX360 Device Setup

• VX360 device should be plugged into the Tesla USB glovebox port.

• Open the Tesla dashcam settings Controls > Safety > Dashcam and ensure it is set to Auto or Manual mode.

• A grey or red dot should be displayed next to the dashcam icon in your expanded app launcher.

• If the dashcam icon doesn’t turn grey or red: unplug and reconnect the VX360. If the issue persists, try using a different cable.

If you still have an issue, please contact our .

The VX360 app is essential for operating the VX360 device. It serves as your central command hub, communicating with your device while you drive, to access your footage, collect data, and reward you for your contributions!

Ensure you are within range of a stable Wi-Fi connection and power source when setting up your device, whether at home/office or in your car. The Wi-Fi network configured will be used to automatically upload footage from your device to the cloud later.

1. Download and install the VX360 App:

2. Register an account using Google, Apple, Discord, or Email/Phone

   1. Email/Phone verification: If you choose Email/Phone, a confirmation code will be sent to verify your account.

      1. Drive& app users must create a separate account: Drive& app and the VX360 App are two separate applications. You can reuse the same email but you'll have to create a new account.

Resetting your device should only be used as a last resort to resolve issues or if you want to sell your device.

Important: you need to be nearby your device to reset it. Changes will be reflected after 1 hour.

To reset your device to factory settings: Go to Side Menu > Device Settings > Reset My Device

Resetting your device will: