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  • Introduction
    • What’s in the Box?
    • Compatibility & Requirements
    • How to Get Early Access to VX360 App
    • Quick Start Guide
  • Detailed Setup Guide
    • VX360 App Installation
    • App Permissions
    • Pre-onboarding Checklist
    • Link your Tesla Account
    • Plug your VX360 to your Tesla or at Home
    • Pair VX360 With Your App
    • Setup Your Wi-Fi
    • Consent to Data Backup, Sharing & Rewards
    • Device Update
    • Final Checklist Before Driving
    • Switch Phone or Driver
  • Check Connection Between Phone and VX360
  • Your Footage
    • Collecting Footage
    • Uploading Footage
    • Accessing Footage
  • VX360 Economy
    • Drive, Collect, and Upload VX360 Clips to Earn Points
    • Climb Tiers to Earn Monthly NATIX and GEMs Rewards
    • Maximize Your VX360 Rewards: Tips & Tricks
    • Withdraw Your NATIX and Stake $NATIX
  • Device Settings
    • Save or Remove a Wi-Fi
    • Reset Your Device
    • Update Your VX360 Device
  • Data Privacy
    • How is Your Footage Used?
    • How is Your Footage Anonymized?
    • Sensitive Areas & Personal Locations
    • Legal Use of Dashcam
  • Troubleshooting
    • My VX360 is not collecting any footage
    • My Connectivity Widget Stays Inactive
    • My Footage is Not Uploading to The Cloud
    • I Can't Connect My Device to a Wi-Fi
    • I’m Earning Little to No Points
    • I Can't Login to VX360
    • I Want to Change the Car Linked to My VX360
  • Legal, Safety & Compliance Information
    • General Safety Warnings
    • Vulnerability Disclosure Policy
    • Security Support Period
    • Intended Use and Limitations
    • Limitation of Liability
    • Warranty Disclaimer
    • Environmental and Recycling Notices
    • Regulatory Compliance Statements
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  1. Detailed Setup Guide

Device Update

PreviousConsent to Data Backup, Sharing & RewardsNextFinal Checklist Before Driving

Last updated 15 days ago

You’re almost there! To ensure your device runs the latest OS, a firmware update is required.

Please stay in the app while the device is updating. Leaving the app may interrupt the update process.

  • You need to be close to your device and in range of a saved Wi-Fi to update your Device

  • Keep the VX360 app open in the foreground while the update is in progress.

  • If the device update fails, tap on the “Skip” button. the device will automatically update again later.