Vulnerability Disclosure Policy

At NATIX GmbH, we prioritize the security and reliability of our products. We recognize the essential role that our user community plays in identifying potential vulnerabilities. To facilitate responsible disclosure and continuous improvement, we have established the following Vulnerability Disclosure Policy:

Reporting Contact Information

If you identify a potential security vulnerability in our products, please report it to us via email at: [email protected]

Acknowledgment Timelines

We commit to acknowledging receipt of reported vulnerabilities within 5 business days of submission.

Status Updates

We will provide periodic updates on the status of our investigation and resolution process at reasonable intervals until the issue is resolved or otherwise closed.

Timely Action on Disclosed Vulnerabilities

We are committed to addressing reported vulnerabilities promptly to mitigate potential risks to our users.

Continuous Monitoring and Rectification

We continually monitor for, identify, and rectify security vulnerabilities within our products and services throughout their defined support period.