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  • Introduction
    • What’s in the Box?
    • Compatibility & Requirements
    • How to Get Early Access to VX360 App
    • Quick Start Guide
  • Detailed Setup Guide
    • VX360 App Installation
    • App Permissions
    • Pre-onboarding Checklist
    • Link your Tesla Account
    • Plug your VX360 to your Tesla or at Home
    • Pair VX360 With Your App
    • Setup Your Wi-Fi
    • Consent to Data Backup, Sharing & Rewards
    • Device Update
    • Final Checklist Before Driving
    • Switch Phone or Driver
  • Check Connection Between Phone and VX360
  • Your Footage
    • Collecting Footage
    • Uploading Footage
    • Accessing Footage
  • VX360 Economy
    • Drive, Collect, and Upload VX360 Clips to Earn Points
    • Climb Tiers to Earn Monthly NATIX and GEMs Rewards
    • Maximize Your VX360 Rewards: Tips & Tricks
    • Withdraw Your NATIX and Stake $NATIX
  • Device Settings
    • Save or Remove a Wi-Fi
    • Reset Your Device
    • Update Your VX360 Device
  • Data Privacy
    • How is Your Footage Used?
    • How is Your Footage Anonymized?
    • Sensitive Areas & Personal Locations
    • Legal Use of Dashcam
  • Troubleshooting
    • My VX360 is not collecting any footage
    • My Connectivity Widget Stays Inactive
    • My Footage is Not Uploading to The Cloud
    • I Can't Connect My Device to a Wi-Fi
    • I’m Earning Little to No Points
    • I Can't Login to VX360
    • I Want to Change the Car Linked to My VX360
  • Legal, Safety & Compliance Information
    • General Safety Warnings
    • Vulnerability Disclosure Policy
    • Security Support Period
    • Intended Use and Limitations
    • Limitation of Liability
    • Warranty Disclaimer
    • Environmental and Recycling Notices
    • Regulatory Compliance Statements
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  1. Legal, Safety & Compliance Information

Warranty Disclaimer

PreviousLimitation of LiabilityNextEnvironmental and Recycling Notices

Last updated 25 days ago

NATIX GmbH provides a limited warranty for the VX360, covering defects in material and workmanship under normal use.

Warranty Duration and Terms

The terms, coverage period, exclusions, and claim procedures are defined in the official NATIX Warranty Policy, which is available at:

For warranty claims or support, please contact us at:

https://shop.natix.network/policies/refund-policy
[email protected]